Royal Ulster Constabulary (Complaints) (Informal Resolution) Regulations 2000
These regulations provide for the informal resolution of complaints against police officers in accordance with Section 53 of the Police (Northern Ireland) Act 1998. Informal resolution is intended to provide a flexible and simple procedure for dealing with complaints of a minor nature which would otherwise attract the extensive and rigorous process of formal investigation. This is a procedure, which in many circumstances, is the most appropriate way to deal with a complaint to the satisfaction of the complainant.