The Financial Services and Markets Act 2000 (Designated Consumer Bodies) Order 2013
The Treasury have the power to designate any body that appears to them to represent the interests of consumers and satisfies the other criteria published by them for a designated consumer body for the purposes of submitting a complaint to the Financial Conduct Authority under section 234C of the Financial Services and Markets Act 2000. This Order designates the National Association of Citizens Advice Bureaux, the Consumers’ Association, the General Consumer Council for Northern Ireland and the National Federation of Self Employed and Small Businesses as designated consumer bodies for this purpose.