The Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1993
These Regulations amend the Water Supply and Sewerage Services (Customer Service Standards) Regulations 1989 (“the principal Regulations”), which provide for customers of water and sewerage undertakers to be entitled to a payment or credit where the undertaker fails to maintain certain minimum standards of service in connection with the supply of water or sewerage services. The amendments are as follows.