The Disability Discrimination (Services and Premises) Regulations 1999
These Regulations are made under the Disability Discrimination Act 1995 (“the Act”). S21(2) of the Act concerns the duty of service providers, when a physical feature makes it impossible or unreasonably difficult for disabled persons to access its service, to remove the feature, alter it so it no longer has that effect, provide a reasonable means of avoiding it or provide a reasonable alternative method of making it available to disabled persons. These Regulations make provision for various things to be treated as physical features.