The Social Housing Ombudsman (Wales) Regulations 2005
Section 228 of the Housing Act 2004 inserts section 51B (Investigation of complaints) into the Housing Act 1996 (“the 1996 Act”). These Regulations are made under section 51B of the 1996 Act and make provision in relation to investigation by the Social Housing Ombudsman for Wales (“SHOW”) of complaints made against social landlords in Wales as defined in section 51C(1) of the 1996 Act. By virtue of section 51A (Social Housing Ombudsman for Wales) of the 1996 Act the person who is the Local Commissioner for Wales is also SHOW.