The Gas and Electricity Regulated Providers (Redress Scheme) (Amendment) Order 2024
This Order amends the Gas and Electricity Regulated Providers (Redress Scheme) Order 2008 (S.I. 2008/2268) (“the 2008 Order”). It inserts a new definition of “small business consumer”. It also extends the definition of “consumer complaint” to include relevant complaints brought by such consumers.