Part 1: Victims of Criminal Conduct Victims’ Code Section 5: Effect of non-compliance
Subsection (1) provides that when the Victims’ Code makes provision for a person to provide a service, that person ("the service provider") is required to provide that service in accordance with the Code, unless the service provider has good reasons not to do so.
	Subsection (2) requires all service providers who are legal persons (rather than individuals) to have procedures in place for persons to complain about an alleged failure to comply with the service provider’s duty to provide services in accordance with the Code.
	Subsections (3) and (4) restate section 34 of the Domestic Violence, Crime and Victims Act 2004 and provides that a failure to comply with the Code does not, in itself, give rise to any liability to criminal or civil proceedings.