Territorial Extent and Territorial Application Northern Ireland Powers of investigation Section 15: Reference of matters to the Postal Services Commission
58.Section 15 requires the Council to refer a complaint which it has the power to investigate under section 11(1)(a) (complaints which raise general issues or affect consumers generally) or section 12 (complaints by vulnerable consumers) to the Postal Services Commission in certain circumstances, including where the Council considers that the complaint relates to the contravention of a licence condition.