The Act Schedule 3Part 1: Handling of complaints Paragraph 7: Dispensation by the Commission from requirements of Schedule
80.As in the present system, there are some complaints where it is suitable for the appropriate authority to deal with them without investigating or using the local resolution procedure; for example complaints which are repetitious, vexatious, incapable of being investigated or were made after an unreasonable delay.
81.This paragraph refers to regulations made by the Secretary of State that will cover:
	types of cases which the appropriate authority may apply to the Commission for it to take no action; and
	the way in which the Commission will deal with an application.