Schedule 3: Timing of providers’ assessments Illegal content duties for all search services Section 27: Safety duties about illegal content
This section imposes duties on providers of regulated search services in respect of illegal content. Subsection (2) requires service providers to take proportionate steps relating to the design or operation of the service to mitigate and manage the risks of harm to individuals, as identified in the most recent illegal content risk assessment of the service under section 26.
	Subsection (3) requires service providers to ensure that they have proportionate systems and processes to minimise the risk of users encountering either priority illegal content or other illegal content that the provider knows about. These systems and processes could include, for example, down-ranking illegal content in search results, ensuring predictive searches do not drive users towards illegal content, and signposting users who search for illegal content towards resources and support.
	Subsection (4) provides that these duties apply to the way the service is designed, operated and used, as well as to the content present on it. This subsection also lists areas in which the service provider is required to use measures, if it is proportionate to do so, to comply with its illegal safety duties.
	Subsections (5), (6) and (8) require service providers to set out their policies and procedures for protecting users from illegal content in a clear and accessible publicly available statement and apply them consistently.
	Subsection (7) specifies that the service provider must include information in a publicly available statement about any proactive technology that it uses to comply with its duties in respect of illegal content.
	Subsection (9) imposes a duty on providers of Category 2A search services to summarise the findings of their most recent illegal content risk assessments in a publicly available statement. It also specifies a non-exhaustive list of elements that providers of Category 2A services should include in this summary.