Annex: Transposition Notes for the Postal Services Directive (2008/6/Ec) Articles 16, 17 and 19: Quality of services Implementation
559.Section 30 provides that the universal postal service order must set out the standards to which any service specified under it must comply. OFCOM is required to notify the Commission of the universal postal service order.
560.Section 37 deals with publication of information about performance. It provides that a “performance condition” must include provision requiring a designated universal service provider to publish annually an independently audited performance report.