200.This section inserts a new sub-paragraph into paragraph 16 of schedule 1 of the 2007 Act (Commission reports). The existing paragraph requires the Commission to prepare an annual report on the discharge of its functions and the actions it proposes to take the following year. The new sub-paragraph requires each annual report of the Commission to explain how it has discharged its functions in a manner which, in accordance with section 3(1) of the Act, is compatible with the regulatory objectives and it considers is most appropriate to meet those objectives.
201.It also requires each report to provide details of certain directions given under the 2007 Act and to include information about compensation awarded to complainers following services complaints, and whether it has been paid. It must also contain details on the work of each review committee established by the Commission and the steps taken by the Commission to ensure that each review committee is able to act independently of the Commission when considering and determining each application for review.  Before preparing the annual report, the Commission must consult the Lord President, the independent advisory panel of the Commission and each category 1 and 2 regulator.
Background Part 3 - Complaints Section 81 – Commission reports