Consumer Rights and Disputes Protection from Unfair Trading
Chapter 1 of Part 4 replaces the Consumer Protection from Unfair Trading Regulations 2008 (with some amendments). In particular, Chapter 1 of Part 4 introduces more detailed provisions to address drip pricing (section 230) and practices related to fake reviews (at paragraph 13 of Schedule 20). Part 3 provides for the civil enforcement of Chapter 1 of Part 4 by authorised enforcers in order to prevent harm to the collective interests of consumers.
	The Consumer Protection from Unfair Trading Regulations 2008 prohibit unfair commercial practices. A commercial practice is unfair if it contravenes the requirements of professional diligence so as to materially distort (or is likely to) the behaviour of the average consumer, is a misleading action, misleading omission, aggressive commercial practice or is listed in Schedule 1 to the Regulations. The Consumer Protection from Unfair Trading Regulations 2008 implemented Directive 2005/29/EC of the European Parliament and of the Council of 11 May 2005 concerning unfair business-to-consumer commercial practices in the internal market. Notwithstanding the repeal of the European Communities Act 1972, the Consumer Protection from Unfair Trading Regulations 2008 continue in force, as a result of section 2 of the European Union (Withdrawal) Act 2018.
	The Consumer Protection from Unfair Trading Regulations 2008 extend to England and Wales, Scotland and Northern Ireland.
	The Consumer Protection from Unfair Trading Regulations 2008 can currently be enforced by authorised enforcers through the enforcement mechanism provided by Part 8 of the Enterprise Act 2002 in order to prevent harm to the collective interests of consumers.