Part 4: Consumer rights and disputes Interpretation of Chapter 4 Section 292: Other definitions
This section lists additional definitions in relation to consumer contract disputes.
	Subsection (2) to (7) defines a "consumer contract". Subsection (2) provides that a consumer contract is a contract to which Part 1 (consumer contracts for goods, digital content and services) of the Consumer Rights Act 2015 applies (with the modifications in subsection (7)). Under subsections (3) to (6), those contracts are taken to include arrangements for the supply to consumers of electricity, gas and water, whatever their volume or quantity, and the provision of heating, cooling or hot water from a heat network.
	Subsections (8) to (10) allow the Secretary of State, by regulations, to provide that contracts of a description specified in those regulations are not consumer contracts for the purposes of Chapter 4. Regulations made under these subsections will be subject to the affirmative parliamentary procedure.
	Subsections (11) to (13) define a "consumer contract dispute". Consumer contract disputes relate not only to the contract but also to its making and the performance of obligations under the contract. Accordingly, the subject matter of the dispute may extend beyond the matters dealt with in Part 1 of the Consumer Rights Act 2015: for instance, the dispute might relate to a misleading action which the consumer contends was a significant factor in their decision to enter the consumer contract in question. The dispute must be one that may be determined by a court or tribunal: the requirements of Chapter 4 do not apply to more general complaints made by a consumer in so far as they relate to non-justiciable subject matter.
	Subsection (14) provides that some other terms are to be interpreted in accordance with the Consumer Rights Act 2015 but with modification in relation to the term "consumer".