This is a new provision. Similar provision exists in relation to other redress schemes, for instance, paragraphs 2 and 3 of Schedule 2 to the Housing Act 1996 establishing the Housing Ombudsman service for social landlords.
	In relation to housing, legislative provision for redress schemes already exists for management, lettings and estate agency work in the private residential sector, freeholders of leasehold properties, new homes, and for social housing residents.
Part 2: Residential landlord Chapter 2: Landlord Redress Schemes Section 65: Approval and designation of landlord redress schemes Background