Part 1: Introductory provisions Section 6: "The matter of relief from payment"
Subsection (1) sets out that the arbitrator will decide relief from payment with reference to two questions. Firstly, is there is any protected rent debt and secondly, if so, should the tenant be given any relief in respect of the payment of that debt and if so, what type of relief.
	The definition of "relief from payment" in relation to a protected rent debt is set out in subsection (2). Relief from payment means any, or a combination, of the following:
writing off the whole or part of the debt;
giving additional time to pay the debt or allowing the debt to be paid in instalments – payment must be within 24 months (see section 14(7)); and
reducing or cancelling the interest owed in relation to the debt.
	This means that any relief from payment granted by the arbitrator will be in respect of the protected rent debt, and the debt will remain rent debt.