Commentary on Sections Complaints Handling – the new system Section 156: The Board’s powers in respect of rules
377.Under this section the Board has the power to direct the OLC to amend any of its rules. The direction may be in general terms or it may require a specific modification. Before making a direction under section 156(1)(b) to make a specific modification, the Board must give the OLC a formal notice that gives details of the proposed modifications, and must publish that notice and take account of any representations made (section 156(2)). In such a case the consultation procedure under section 205 is disapplied, as is the requirement to obtain the Board’s consent (section 156(3)).