Introduction Part 3 Section 7 - Who can complain
37.Section 7 lists the categories of persons who are entitled to make a complaint to the Ombudsman. Those persons are:
38.It is not only individuals who can complain to the Ombudsman. The term “person” has a wider meaning (see Schedule 1 to the Interpretation Act 1978). So, for example, companies or other corporate bodies could complain to the Ombudsman on behalf of a member of the public
39.Listed authorities acting in their capacity as listed authorities cannot complain to the Ombudsman (section 7(2)).
40.However, this does not prevent someone who is, for example, an employee of a listed authority from making a complaint, provided the person is making the complaint in their personal capacity.
41.Listed authorities are listed in Schedule 3.
42.It is for the Ombudsman to determine whether a person is entitled to make a complaint.