Part 4: Consumer rights and disputes Prohibition on acting as ADR provider without accreditation etc Section 293: Prohibitions relating to acting as ADR provider
Subsection (1) prohibits a person from carrying out ADR in relation to a consumer contract dispute unless (and to the extent that) that person is accredited, exempt (see section 295) or is acting in pursuance of special ADR arrangements made by an accredited or exempt ADR provider.
	Subsection (2) prohibits a person from making special ADR arrangements unless that person’s accreditation or exemption allows them to make special ADR arrangements.
	Special ADR arrangements are arrangements made by an ADR provider with another person to carry out ADR on that ADR provider’s behalf. They are designed to cover ADR schemes under which the ADR is provided through persons who might, for instance, be styled as "case handlers", "adjudicators" or "ombudsmen" who are employed, or engaged by, or on behalf of, an ADR provider running the scheme. In that case, the person carrying out the ADR would not need accreditation, so long as the ADR provider running the scheme is accredited or exempt and is permitted to make those arrangements.