Part 2: Other Education Measures Student complaints scheme Section 89: Qualifying institutions for purposes of student complaints scheme
This section makes changes to the higher education complaints handling scheme ("the scheme") that was set up under the Higher Education Act 2004 and is operated by the Office of the Independent Adjudicator for Higher Education.
	Subsections (1) to (3) expand the list of institutions, which are required to join the scheme to include: (a) all registered providers: (b) all institutions in England that provide courses on behalf of another institution that is a qualifying member of the scheme; and (c) all institutions that provide courses under validation arrangements with the OfS authorised by regulations made under section 51 of this Act.
	Subsection (3) inserts section 20A (Institutions that cease to be qualifying institutions) of the 2004 Act. This provides that an institution that ceases to meet the definition of a qualifying institution is treated as if it did meet that definition for an additional period of up to 12 months. This additional period is referred to as the transitional period. Complaints only qualify for consideration under the scheme in relation to acts or omissions that occurred before the transitional period began.
	Subsection (4) amends the definition of "institution" in section 21 of the 2004 Act so that it includes a training provider; it inserts a definition of "training provider" and it makes consequential amendments to the definition of "governing body".
	Subsection (5) makes consequential amendments to the definition of "qualifying institution" in section 118(1) the Equality Act 2010 so that the time limits in that provision do not run in the period in which an institution is treated as a qualifying institution by section 20A of the 2004 Act.
	Subsection (6) makes consequential amendments to the definition of "qualifying institution" in section 32(1) of the Counter-Terrorism Act 2015.
	This section forms part of the law of England and Wales.