Territorial Extent and Territorial Application Northern Ireland Other functions of the Council Section 19: Advice, information and guidance
62.Section 19(1) enables the Council to issue advice or guidance to improve standards of service to consumers and promote best practice in relation to complaint handling, or on any other matters related to the interest of consumers.
63.Subsection (2) enables the Council to publish advice and information about consumer matters if it thinks publication will promote the interests of consumers.