Chapter 2: Duties of relevant persons Section 20: Duty to maintain records of investigations
This Section requires importers to keep records of any investigations into compliance failures or suspected compliance failures, as defined in subsection (5), relating to products for which they are an importer. These records will allow a clear audit of the importer’s activities and help investigations into compliance failures. Subsection (2) and sets out the minimum content that needs to be captured in this process. Subsection (3) ensures that the importer will not breach its record keeping duty due to the actions of the manufacturer but the importer must have taken reasonable steps to obtain all required information from the manufacturer. Records and information on compliance failures and investigations must be kept for a minimum of ten years.