ANNEX G: TEXT OF THE ENFORCEMENT CONCORDAT The Principles of Good Enforcement: Policy and Procedures
This document sets out what business and others being regulated can expect from enforcement officers.  It commits us to good enforcement policies and procedures.  It may be supplemented by additional statements of enforcement policy.
The primary function of central and local government enforcement work is to protect the public, the environment and groups such as consumers and workers.  At the same time, carrying out enforcement functions in an equitable, practical and consistent manner helps to promote a thriving national and local economy.  We are committed to these aims and to maintaining a fair and safe trading environment.
The effectiveness of legislation in protecting consumers or sectors in society depends crucially on the compliance of those regulated.  We recognise that most businesses want to comply with the law.  We will, therefore, take care to help business and others meet their legal obligations without unnecessary expense, while taking firm action, including prosecution where appropriate, against those who flout the law or act irresponsibly.  All citizens will reap the benefits of this policy through better information, choice, and safety.
We have therefore adopted the central and local government Concordat on Good Enforcement.  Included in the term “enforcement” are advisory visits and assisting with compliance as well as licensing and formal enforcement action.  By adopting the concordat we commit ourselves to the following policies and procedures, which contribute to best value, and will provide information to show that we are observing them.