Part 1: The Small Business Commissioner Section 6: Reports on complaints
This section provides that the Commissioner may publish a report of the enquiry into, consideration and determination of a complaint made under the complaints scheme. The report may be anonymous or may name the respondent. The Commissioner will consider whether it is appropriate to publish a report and, if so, whether to name the respondent. The scheme regulations to be made under section 7 will specify matters which the Commissioner is to take into account in deciding whether to name the respondent (section 7(7)). The Commissioner has an obligation to allow both complainant and respondent reasonable opportunity to make representations about the proposal to publish a report and must allow the respondent to make representations about a proposal to name them in the report. The complainant will not be named in a report without their consent.