Commentary on Clauses Part 2: Investigations Section 5: Power to investigate complaints made by a person aggrieved
The key investigatory power is the power to investigate a complaint made by a member of the public.  Section 5 is a framework section.  It sets out the key criteria for the exercise of this power and points to the other sections where the details on those criteria may be found.  The key criteria are:
	The complaint is made by a member of the public
	The complaint relates to a listed authority
	The complaint must be about maladministration or injustice consequent on the exercise of professional judgement in health and social care
	The correct procedure has been followed
The person making the complaint is referred to as the person aggrieved.