Commentary on Clauses Part 2: Investigations Section 6: Power to investigate complaints referred by a listed authority
The NIPSO can also investigate a complaint referred by a listed authority.  Section 6 is also a framework section, setting out the criteria and pointing to where the details on those criteria may be found.  The key criteria are:
	The complaint made by the person aggrieved to a listed authority
	The listed authority is not able to resolve the complaint
	The complaint is about maladministration or injustice consequent on the exercise of professional judgement in health and social care
	The correct procedure has been followed