Overview of the Act Reform the consumer regulatory regime
The Act facilitates a new proactive consumer regulatory regime. To achieve this, the Act makes safety and transparency explicit parts of the regulator’s objectives and gives it new powers on the competency and conduct of staff and the transparency and provision of information. The Act removes the serious detriment test (a legislative barrier to regulator action on consumer issues) and requires landlords to nominate a designated person for health and safety issues. The Act also makes provision for the introduction of new requirements for social housing landlords relating to electrical safety checks and makes some changes to the powers of a housing ombudsman.