The Conservative Party Manifesto commits the Government to legislate to ensure that every public sector worker operating in a customer-facing role must speak fluent English. The Rt Hon Matthew Hancock, Minister for the Cabinet Office, announced on 2 August 2015 that the Immigration Act would implement this commitment. The Act will require public sector bodies to comply with a statutory duty and guidance will be provided in a code of practice. A consultation on the content of the code of practice was published on 13 October 2015. The Government response was published in February 2016.
Policy background Language Requirement for public sector workers