Commentary on Sections The Victim Charter and the Witness Charter Section 28: Victim Charter
This section places a duty on the Department to issue a Victim Charter setting out the services, standards of services and treatment of victims by specified criminal justice agencies.  It highlights what services must be covered by the Charter and enables exceptions and restrictions to be applied to the Charter’s general provisions that would allow a more targeted service to be provided.
Section 28 also makes provision enabling the services to a victim to be provided to others as well as the victim and requires criminal justice agencies to have regard to the Charter in carrying out their functions.