Commentary on provisions of Act Housing ombudsman scheme Section 41: Power of housing ombudsman to issue guidance to scheme members
This section confers a power on a housing ombudsman to issue to scheme members guidance as to good practice in the carrying on of housing activities.
	Subsection (3) will require the housing ombudsman to consult with the regulator, members of the scheme and individuals who may make complaints under the scheme before issuing, revising or replacing any guidance as to good practice.
	Subsection (7) will provide that in certain circumstances where a complaint is made against a scheme member the housing ombudsman may order the scheme member to assess whether its policies and practices in relation to a matter to which the complaint relates are consistent with the guidance. It also requires members of the scheme to give a written statement of the results of their assessment to the Ombudsman.
	Subsection (8) provides that if a member of the scheme fails to comply with an order within the period specified in the order, the housing ombudsman may order the member to publish a statement that the member has failed to comply with the order.
	Subsection (9) provides that if the member of the scheme fails to comply with subsection (8) the housing ombudsman may publish what the member ought to have published and recover from the member the costs of doing so.