Part 6 – Leasehold and estate management: Redress schemes Section 101: Redress schemes: voluntary jurisdiction
Section 101(1) makes clear that, subject to regulations made under Section 103, nothing prevents a redress scheme from:
allowing membership of the scheme to voluntary members;
investigating or determining complaints under a voluntary jurisdiction (including complaints from those outside of the scope of the scheme);
providing voluntary mediation services; or
excluding complaints from investigation and determination in cases or circumstances which may be specified in, or determined under, the scheme.
	Subsection (2) sets out the meanings of "complaints under a voluntary jurisdiction", "voluntary mediation services" and "voluntary members".