The Act – Section by Section Section 11: Mediation services
44.Section 11 amends section 15(2) of the 2004 Act to prevent an education authority from being able to offer in-house mediation services where a local authority employee mediates between the authority and parents or young people. The effect is that in future an education authority are required to buy in mediation services as required or may contract with an external mediation service in order to provide mediation services on their behalf.