Commentary on Sections Part 5: Learner Protection, Complaints Procedures and Learner Engagement Section 129: Learner Engagement Code
397.This section requires the Commission to prepare and publish “the Learner Engagement Code” about the engagement of leaners in the making of decisions. “Relevant decision” and “relevant provider” are defined in subsection (9). An illustrative list of what the Learner Engagement Code may include provisions about is found at subsection (2).
398.The Commission must keep the Learner Engagement Code under review and if appropriate must prepare and publish a revised code. The Learner Engagement Code may take the form of a requirement or guidance. The Commission must consult with any persons they think appropriate when preparing the Learner Engagement Code or revised code.
399.The Learner Engagement Code may make different provisions for different purposes.
400.Compliance with the requirements of the Learner Engagement Code will be enforced (in the case of registered providers) through conditions of registration (see section 31), and otherwise through the terms and conditions of funding (see sections 90, 99, 101 and 104).
401.The Commission must monitor compliance with the Learner Engagement Code and include conclusions as to how effective the Learner Engagement Code has been, as part of its annual report.