Commentary Provision of information about aviation Section 83: Information for benefit of users of air transport services
285.The provisions of section 83 are designed to assist users (passengers and owners of cargo) and potential users of aviation services and facilities to compare service standards and make a more informed choice. The section imposes a duty on the CAA to publish, or arrange for the aviation industry to publish in a form that the CAA considers appropriate, such information and advice as the CAA considers appropriate to assist users of air transport services to compare aviation services and facilities. The duty does not apply to information which the CAA could refuse to disclose in response to a request made under the Freedom of Information Act 2000. The CAA may also publish guidance and advice for the aviation industry to improve service standards. The CAA must where practicable keep under review the information, guidance and advice published under this section. The CAA may conduct or commission research in support of these functions.