Chapter 2: Duties of relevant persons Section 17: Duty to investigate potential compliance failures of importer or manufacturer
This Section sets out a requirement for importers to take all reasonable steps to investigate any compliance failure, if they are informed that there is, or may be, a compliance failure as defined in Section 17(3) and they are aware or ought to be aware that the product is or will be a UK consumer connectable product, as defined in Section 54.
	The obligation to investigate potential compliance failures applies at any time after a product has been made available in the United Kingdom.