Chapter 2: Duties of relevant persons Section 11: Duties to take action in relation to compliance failure
This Section provides that, if a manufacturer is aware, or ought to be aware, of a compliance failure as defined in Section 11(9) and is aware, or ought to be aware, that the product is or will be a UK consumer connectable product as defined in Section 54, then the manufacturer must take all reasonable steps to (a) prevent the product from being made available in the United Kingdom, and/or (b) remedy the compliance failure.
	Subsections (3) and (4) require that the manufacturer is transparent about this process. The manufacturer must notify persons including the enforcement authority, any other manufacturer of the product of which the manufacturer is aware and any importer or distributor to whom the manufacturer supplied the product. When certain conditions are met in relation to a compliance failure, the manufacturer must also notify any customer to whom it directly supplied the product. These conditions will be set out in regulations by the Secretary of State using the power in subsection (5).
	Subsection (6) sets out that the notification under subsection (3) must include detail of (a) the compliance failure, (b) any risks of which the manufacturer is aware that are posed by the compliance failure, and (c) any steps taken by the manufacturer to remedy the compliance failure and whether or not those steps have been successful.
	Subsections (7) and (8) ensure that relevant persons are not required to duplicate notifications made by others in the supply chain.
	The duties in this Section apply at any time after a product has been made available in the United Kingdom.