Commentary on Sections Part 1 – the Scottish Legal Complaints Commission Section 12: Services complaint: notice where not upheld or upheld
31.The Commission must give notice in writing of services complaint determinations (whether upheld or not) and of any determination, direction or report issued by it in connection with redress. The Commission is to give such notice by sending the complainer, every practitioner mentioned in it and, where appropriate, the employing practitioner a copy of the determination, direction or, as the case may be, the report.
32.Where a complaint is determined by one of the Commission’s determination committees, then the Commission is required to give the reasons for the determination.